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If you purchased your flight through a travel agent or third-party platform like Expedia or Booking.com, you must contact them directly for cancellation assistance. Aeromexico typically cannot modify or cancel reservations made outside their official channels.
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It’s also important to check if your flight has undergone schedule changes or cancellations from Aeromexico’s end. If the airline cancels or significantly changes your flight, you could be entitled to a full refund or free rescheduling. Always check your email and phone notifications for updates on your trip status.
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